About
Twenty years of patience.
One small practice in Central Florida.
Curious & Capable was started by a Physical Therapist Assistant who got tired of watching loved ones be patronized by their own technology.
since 2008
My story
Hi, I'm Michael.
My day job is two jobs. By morning I'm a Physical Therapist Assistant, helping people relearn how to walk after surgery. By afternoon I'm a Healthcare IT Analyst, helping nurses and doctors not throw their computers out the window.
I started Curious & Capable after one too many family dinners where I watched my own parents — sharp, capable, accomplished people — apologize for not understanding their phones. They weren't the problem. The way technology gets explained to them is.
So I started teaching — small workshops, private visits at home, and ongoing help for senior living communities around Central Florida. Same patience I use in clinic. Same plain language I use with anxious families. No jargon, no eye-rolls, and absolutely no one rushing you to the next slide.
Meet the team
The friendly faces who'll show up for you.
Patient, vetted, and genuinely glad to help — whether it's a workshop, a visit at home, or a question over the phone.
A Physical Therapist Assistant and Healthcare IT Analyst who teaches with the patience of a clinician and the heart of a teacher.
Calm, friendly, and endlessly patient — Christian leads in-home visits and lends a hand at workshops, making sure no question ever feels too small.
Our values
Four things we never compromise on.
Patience over pace
We move at the speed of the room. If something isn't clicking, we slow down. If everyone's flying, we go further. The clock doesn't run the class.
Respect, always
You are a capable adult who happens to be learning a new tool. We don't talk down, we don't simplify the way you're treated, and we don't ever, ever say "just."
Plain language
"Cloud," "browser," "app," "OS" — every necessary term gets a real explanation the first time we use it. No assumed vocabulary, no acronym soup.
Real-life skills
We don't teach abstract concepts. We teach things you'll actually do this week — call your sister, refill a prescription, send a photo to the grandkids.
How a session works
Ninety minutes, five gentle steps.
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1
Coffee & introductions
You arrive, get a name tag and a real cup of coffee, and we go around the circle. Just first names and what you'd like to be able to do by the end.
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2
Show, don't tell
We start with a big-screen demo of exactly what you'll be doing. Step-by-step, slowly, with the actual buttons we'll tap.
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3
You try it on your phone
Now your turn — on your own device, with your own settings. I walk the room. No one is left behind, and no one waits for the rest.
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4
"What if…" questions
The best part. Real scenarios from your real life. We troubleshoot together — you'll learn as much from your neighbor's question as from mine.
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5
Take-home reference card
You leave with a printed, large-type, jargon-free reference card for the day's topic. Stick it on the fridge. It works.
The technology isn't really the point. Confidence is. When someone walks out genuinely believing they can do this — that's the whole job.
Michael McIntosh, founderRooted in Central Florida
A small practice, serving a whole community.
Help happens wherever it's needed — in libraries and senior centers, in the back room of a friendly cafe, in residents' living rooms, and inside the senior living communities we partner with across Polk County.
If you run a community, church, or HOA and want to host a workshop or set up ongoing support, get in touch. We'd love to hear from you.
help
(out of 5)
if you're unhappy